REDKEN

GHD

Pureology

A $50 deposit will be taken for your online booking, 

This will be used towards your appointment. 

 The Hair Chapel

 Cancellation and Lateness Policy

At The Hair Chapel we understands that sometimes schedules change and therefore request at least 24 hours notice when cancelling or rescheduling your appointment. 

A $50 deposit is required to hold your appointment. 

Appointments cancelled within 24 hours or for which clients are a “No- Show” will incur a charge of $50 of the service amount.

Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame.

 All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and you will be charged $50 of the service scheduled.

The Hair Chapel values your time and feels that it is fair to honour  the same policies we hold to our clients. Should Salon need to cancel on a client due to unsafe weather conditions, power outages, or other unforeseen events with less than 24 hours notice we will honour $50 off your next identical service and do all we can to reschedule your appointment in a timely manner.

Here at The Hair Chapel we understand that accidents and emergencies happen that prevent 24 hour notice for cancelling or rescheduling your appointment. 

Salon clients are given one (1) grace appointment a year for last-minute scheduling changes, cancellations.  

If you have any questions regarding our policies please give us a call at

07  32866096

Thank you for booking your service with us, we can’t wait to pamper you!